Privacy Policy
At Total Computer Solutions, LLC, we are committed to safeguarding your privacy. This policy outlines how we collect, use, and protect your personal information. By using our services, you agree to the terms described below.
Information We Collect
- Contact Information: We collect your name, email address, and phone number when you contact us or use our services.
- Device Information: We may collect information about the devices you use to access our services, including IP addresses, browser type, and operating system.
- Service Usage Data: We gather data related to your interactions with our website, repair services, and customer support.
How We Use Your Information
- Service Delivery: We use your contact information to provide repair services, schedule appointments, and communicate with you.
- Improvement and Analytics: We analyze usage data to enhance our services, troubleshoot issues, and improve user experience.
- Marketing Communications: With your consent, we may send promotional emails or updates about our services.
Data Security
- Protection Measures: We employ industry-standard security measures to protect your data from unauthorized access, loss, or misuse.
- Third-Party Services: We may use third-party tools for analytics, communication, and payment processing. These services adhere to their own privacy policies.
Your Rights
- Access and Correction: You can request access to your personal information and update it if necessary.
- Opt-Out: You can opt out of marketing communications by following the instructions in our emails.
- Data Retention: We retain your data as long as necessary for the purposes outlined in this policy.
Contact Us
If you have any questions or concerns about our privacy practices, please reach out to us:
- Email: support@tcsolutionsllc.com
- Phone: (925) 399-7839
Thank you for trusting Total Computer Solutions, LLC with your technology needs! 🛡️🔒
